On the Mac, The latest client is available from the VPN portal. Use https with a web browser to connect to https://vpn.wsu.edu.
Mac GlobalProtect Client Install
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![]() Mac Global Protect Operation
Launch the GlobalProtect app by clicking the GP icon (top right of screen). The status panel will open –
Be sure to disconnect the VPN when it is no longer in use.
Mac Uninstall
Download the installer from the portal page at https://vpn.wsu.edu (same process as the previous Mac GP Client install).
From the GlobalProtect installer, click continue.
On the destination select screen, click continue.
On the Installation Type screen, select the Uninstall GlobalProtect package check box, and then click continue:
Click Install to confirm that you want to remove the GlobalProtect app.
When prompted, enter your Username and Password, and then click Install Software to uninstall GlobalProtect.
A message will pop up that will confirm that the Uninstall GlobalProtect package was successfully installed and that the GlobalProtect app has been removed from the computer.
Linux Install
On Linux, the latest GlobalProtect client can be downloaded from:
There are two clients – download the rpm file for RedHat/CentOS. For Ubuntu, download the deb file. Open a terminal window to install the client Palo Alto Globalprotect Client Mac Download
Ubuntu/Debian –
sudo dpkg – i GlobalProtect_deb-5.0.8.deb
Redhat/CentOS –
sudo yum localinstall GlobalProtect_rpm-5.0.8.rpm Linux Operation
Using a terminal window, type globalprotect. At the >> prompt, use the connect command to connect to portal vpn.wsu.edu.
user@ubuntu:~$ globalprotect
Current GlobalProtect status: OnDemand mode. >> connect –portal vpn.wsu.edu Retrieving configuration… vpn.wsu.edu – Authentication Failed. Enter login credentials username(user):user Password: Discovering network… Connecting… Connected
Other commands of note at the >> prompt include –
>> quit (exits out of GlobalProtect which continues to run in the background) >> disconnect >> show –version >> show –status >> show –details Linux Uninstall
Palo Alto Networks Globalprotect DownloadTroubleshooting
7.1.1. Mac
Open GlobalProtect and click on the Troubleshooting tab. An option to collect logs will create a support file that can be used for analysis.
7.1.2. Linux
Using the terminal window and in globalprotect mode, run the collect-log command to create the support file. Palo Alto Vpn Client Mac Download Version
user@ubuntu:~$ globalprotect
Current GlobalProtect status: Connected >> >> collect-log Start collecting… collecting network info… collecting machine info… copying files… generating final result file… The support file is saved to /home/user/.GlobalProtect/Collect.tgz Comments are closed.
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December 2020
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